Privacy Policy


This Privacy Policy governs the manner in which RL Flower Designs collects, uses, stores, maintains and discloses information collected from website orders and all day to day services offered by RL Flower Designs. For the purposes of this document the term Customer includes online sales, email sales and customers in the shop who have supplied their email address. This also includes prospective customers who have contact us via email.

Personal identification information

RL Flower Designs collects personal identification information from website customers in various ways, including, but not limited to completing an order form on RL Flower Designs. In addition, we may collect a small amount of analytical data to help improve RL Flower Designs. Website customers may be asked for, as appropriate, first name, last name, mailing address, invoicing address, email address. We utilise a third party processor Paypal to process any payments for RL Flower Designs online sales. We do not store card information on our website

Non-personal identification information

RL Flower Designs may collect non-personal identification information about visitors to the website whenever they interact with RL Flower Designs  Non-personal identification information includes various details about the connection and interaction with RL Flower Designs. This will include, but not limited to, browser name, operating system, Internet Service Provider name, location of connection, which pages on RL Flower Designs were visited and click information. This information helps us further improve the experience for website visitors to RL Flower Designs .

Web browser cookies

RL Flower designs may use “cookies” to ensure we allow you to interact with it effectively. By using or associated subdomains you explicitly agree to this policy. Cookies work by placing a small piece of information onto the website visitors device for the purposes or logging in, or to help track analytical information. Website visitors can change their web browser settings to disallow cookies, however should be aware that disabling cookies may result in large parts of RL Flower Designs becoming unusable.

How we use collected information

RL Flower Designs may collect and uses customers & potential customers who have enquired about our services personal information for the following purposes:

Sharing your personal information

We use third party services of Mail Chimp to send newsletters and Paypal to process online website sales. We may share your information with these third parties for those limited purposes.
No card details are retained on our website as all payments go via paypal. In store sales are processed via an approved card reader terminal and no card information is retained by RL Flower Designs.

Changes to this privacy policy

RL Flower Designs has the discretion to update this privacy policy at any time. We strongly encourage website visitors to check this page frequently for any changes and to stay informed about how we utilise your data. You acknowledge and agree that it is your responsibility to review this policy occasionally and become aware of modifications.

English law will apply

These terms of business, your use of our Site and all matters connected to or arising from them, are governed by the laws of England and Wales.